Confusede.com

Cargo
UX Writer
Descrição
Content Designer Cardiff, Wales, United Kingdom Content Full time Description If you enjoy the power of words and what they can achieve, we’d like to hear from you. Reporting into the UX manager, this role is for someone who enjoys using research and data to communicate effectively to users, at the right time and in the right way. The position involves being part of a dynamic UX & Design team, working closely with other content designers, UX researchers, designers, content and marketing teams and product owners. You’ll collaborate, keep stakeholders involved and champion content design, while maintaining a consistent brand tone of voice throughout. This role is about using language and hierarchy to help users understand complicated processes and concepts. You’ll understand how to create accessible, user-centred content for marketing channels and product journeys, building a connected experience. Teamwork is essential in this role, so you’ll be someone who enjoys working with others, creating ideas or analysing briefs together to deliver compelling solutions time after time. You’ll also mentor and help colleagues understand content design in the form of training and updates. As a Confused.com content designer, you should: Have a passion for content design and its role in UX Be happy working in a close-knit design & UX team, using agile methodology, and you have an agile mindset Care about accessible content and have experience in writing for a range of audience types Be good at managing relationships across a broad team that includes senior members from just about every department in our business Be able to think on your feet – a fast-paced, constantly changing environment won’t phase you Understand user research and testing methods and how they impact content design decisions Enjoy creating consistent end-to-end messaging to ensure a fluid UX Be able to work with designers to create engaging, structured content that works with the UI Enjoy a challenge – and can create solutions that meet both user needs and business objectives, that also look appealing Be great at sharing, communicating and being transparent with your rationale behind content design decisions Champion content design thinking and encourage others to adopt content design principles Requirements Ability to write human-centred content including micro-copy Experience of writing for product journeys or digital forms Experience of writing for marketing channels such as website landing pages (SEO / PPC) Knowledge of writing impartial / non-leading survey questions Capable of using data and user research to understand and identify user needs when creating or editing content Experience of simplifying complex content Ability to look at the bigger picture and overall UX of content, considering all touch points in a journey Experience of working with designers, product owners and other stakeholders Ability to work independently and stick to deadlines Experience of leading content design in projects, championing its equal importance to other design elements Ability to write long copy and proofread Good attention to detail across multiple channels Knowledge of content models and their uses in content design Ability to think creatively and conceptually Experience of Adobe XD or Figma is a bonus but not essential Benefits Confused.com is proud to be an equal opportunity workplace. Diversity is celebrated here, and we’re committed to building an inclusive environment that stretches from our culture to our business solutions. We also understand that 9-5 isn’t for everyone, so we can work with you to create a flexible working pattern that suits your requirements. We’re currently working as a hybrid model of home and office-based working. But you may be asked to go into the Cardiff office weekly. Some of our benefits include: • Discretionary cash bonus based on personal and business performance • 28 days holiday • Group pension scheme • Flexible working patterns • Employee Assistance Programme (EAP) • New starter buddy scheme • SimpleHealth Scheme If you would like to know more please get in touch.
Incluído em
Nov 24, 2021 6:00 PM
Localização
ExteriorRemoto
Nível e contratação
Pleno
Patrocínio