UX Writer
Senior Content Designer Vancouver, BC | Canada Do you love it when the tech in your world makes things magical and fun or empowers you to build connections? Are you an imaginative writer who can dream up the perfect word or craft a compelling narrative? Are you adept at navigating complex organizations and seeking out the right partnerships?  We're looking for a creative and tech-savvy content designer to work alongside designers, researchers, marketers, and product managers and help shape the next generation of consumer account experiences across the Microsoft ecosystem. Are you a content designer who loves crafting deceptively simple experiences and stories that feel effortless because you’ve sweated every detail and distilled every idea down to its purest, simplest form. You know the power of great information hierarchy and clear language. You can speak to how carefully crafted UX flows can transform the customer journey from confusing to intuitive. Informing and evolving that journey with insights from research and data is second nature to you. Your writing supports the customer journey including first run experiences, UX, content creation, and teaching moments. The ideal candidate thrives in collaborative cultures, can handle competing requests, and is successful with tight deadlines. You are customer obsessed. You care about details, but you think strategically and can always map what you’re delivering to the big picture. You understand the power of words and how to bring them to life through designing experiences, creating stories, and setting the tone for the product. You want to be a part of the rapid innovation in technology solutions that increase productivity and connectedness.    Responsibilities Operate as part of a cross-functional team including design, research, engineering, marketing, and project managers to participate in design sprints, test ideas, and ensure language quality. Continually improve upon and evolve content strategies and optimize for cohesion across products and experiences. Write and edit friendly, brilliantly clear UI text & conversational dialogue  Use multiple sources of customer data to inform content strategy as well as day-to-day optimizations. Understand and evangelize our brand voice and tone. Qualifications 3-5+ year track record of delivering creative experiences on tight deadlines   3-5+ experience writing for instructional, conversational, and entertainment purposes (playwriting/screenwriting, joke writing, narrative design, exhibition/museum design, creative/fiction writing, etc.) Experience working in product design, copywriting, technical writing, brand design, or brand marketing. Portfolio review of writing and content samples. BA/BS degree in Arts, Digital Communications, Creative Writing, UX Design, Human Computer Interaction, Communications, English, Journalism, Theatre or related field OR equivalent experience.    Additional Qualifications   Human-centered design knowledge Inquisitive passion for modern technology  Ability to represent content strategy as an integral part of iterative product development    Experience in customer research   Flexible, versatile writing across form factors, subject matter, and audiences   Creative collaboration and problem-solving skills    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Mar 5, 2022 1:54 PM
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