Your journey and Responsibilities • Identify business and product problems; • Map current user experience and journeys; • Design, manage and conduct qualitative and quantitative research-based upon long-term strategic needs as well as ad-hoc research requests • Collect and analyze user behavior through user interviews, ethnography, surveys, benchmark studies, analytics, and experiments, etc.; • Test and validate concepts by conducting usability testing (moderated or unmoderated); • Promote the value of user research in client's proposals and communications; • Define metrics and calculate research/design ROI during the projects; • Advocate research findings to diverse audiences through written reports and presentations. What we offer • Working remotely (forever); • No micromanagement; • Working on complex & challenging products; • Collaborate with a Senior UX researcher and Product designer. The best start for your career; • Being part of the client facing team from the beginning; • Talent Development program to grow professionally – We help you become a better researcher. Your profile • 1+ year of UX research hands-on experience; • English C1; • B2B & Complex platforms experience is a plus; • Working during the US business hours (ET or PT); • Having a good knowledge of the latest UX / UI best practices and trends even though you're not designing UI directly; • Being a problem-solver. You love finding out you're wrong; • Consuming large amounts of qualitative and quantitative data to constantly refine your assumptions; • Communicating about any questions/problems/ideas/suggestions, asking for feedback and sharing feedback easily;
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